Tag: Loyalty program

A headphone retailer’s struggle with customer retention has spawned Lantern, a new loyalty platform gaining traction among major e-commerce brands. The startup recently secured $3.1 million in seed funding from Salesforce Ventures and other investors to expand its AI-powered retention tools.

From Retail Frustration to Loyalty Innovation

Andrew Lissimore, operator of the audio specialty site Headphones.com for nearly a decade, has transformed his customer retention challenges into a new startup company called Lantern, according to recent reports. Sources indicate that while audiophiles demonstrate strong attachment to their gadgets, Lissimore grew dissatisfied with continuously spending on Meta Platforms and Google for customer acquisition and sought better retention solutions.